{"id":2388,"date":"2020-01-22T13:59:39","date_gmt":"2020-01-22T13:59:39","guid":{"rendered":"https:\/\/corvit.com\/consulting\/?page_id=2388"},"modified":"2020-01-23T07:13:40","modified_gmt":"2020-01-23T07:13:40","slug":"it-services-management","status":"publish","type":"page","link":"https:\/\/corvit.com\/consulting\/it-services-management\/","title":{"rendered":"IT Services Management"},"content":{"rendered":"\t\t
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IT service management (ITSM<\/i>) refers to the entirety of activities \u2013 directed by\u00a0policies<\/a>, organized and s<\/span>tructured in\u00a0<\/span>processes<\/a>\u00a0and supporting\u00a0<\/span>pr<\/a>ocedures<\/a>\u00a0\u2013 that are performed by an organization to design, plan, deliver, operate and control\u00a0<\/span>information technology<\/a> (IT) services offered to cust<\/span>omers.<\/span><\/p>\n

Differing from more technology-oriented IT management approaches like\u00a0network management<\/a>\u00a0and\u00a0IT systems management<\/a>,[<\/a><\/sup>IT service manageme<\/span>nt is characterized by adopting a\u00a0<\/span>process<\/a>\u00a0approach towards management, focusing on customer needs and IT\u00a0<\/span>services<\/a> for cu<\/span>stomers rather than IT systems, and stressing\u00a0<\/span>continual improvement<\/a>.<\/span><\/p>\n

Proper adherence to ITSM best practises (ITIL, ISO 20000 etc) help organizations in running a sustainable profitable business.\u00a0<\/span><\/p>\n

CORVIT is rendering its services to equip companies with ITSM base<\/span>d knowledge and efficient implementation.\u00a0 \u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

IT service management (ITSM) refers to the entirety of activities \u2013 directed by policies, organized and structured in processes and supporting procedures \u2013 that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-oriented IT management approaches like network management and IT systems management,[IT service management is characterized by adopting a process approach […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/pages\/2388"}],"collection":[{"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/comments?post=2388"}],"version-history":[{"count":8,"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/pages\/2388\/revisions"}],"predecessor-version":[{"id":2510,"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/pages\/2388\/revisions\/2510"}],"wp:attachment":[{"href":"https:\/\/corvit.com\/consulting\/wp-json\/wp\/v2\/media?parent=2388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}